Contact information
Last updated: 31 July 2026
SUNRIVA customer care
For questions about products, ingredients, orders, delivery, returns, wholesale enquiries or privacy, please contact us:
Email: hello@sunriva.com.au
Website: www.sunriva.com.au
Location: New South Wales, Australia
Order enquiries
Please include your order number and the email address used at checkout so we can assist you efficiently. For damaged or incorrect orders, include clear photographs where appropriate.
Returns
Please contact us and wait for return instructions before sending a product. For food-safety and processing reasons, parcels sent without approval may not be accepted. Our return address will be provided with approved return instructions.
Privacy enquiries
To request access to or correction of personal information, or to raise a privacy concern, use the email address above and write “Privacy” in the subject line.
We aim to respond to enquiries as soon as reasonably possible during Australian business days.